Legal Notice & Privacy Policy

Legal notice:

Company name

Supportho Medical BV

Registered office

Supportho Medical BV

Contact details

Terminalweg 19A, 3821AJ Amersfoort

Company identification number

KVK:74934058

Privacy Policy

1. Introduction

SupporthoMedical BV attaches great importance to the protection of your personal data. In this privacy policy we explain how we handle personal data, which data we collect, for what purposes we use it, and what rights you have with regard to your personal data.

2. Who are we?

SupporthoMedical BV is located at Terminalweg 19A, 3821AJ in Amersfoort. We are responsible for the processing of your personal data as shown in this privacy policy. For questions about our privacy policy, you can contact our privacy officer via info@supporthomedical.nl

3. What personal data do we process?

We process the following categories of personal data:

  • Identification data (e.g. name, address, date of birth)
  • Contact details (e.g. email address, telephone number)
  • Financial data (e.g. bank account number)
  • User data (e.g. IP address, browser information)
  • Communication data (e.g. emails, chat messages)

4. For what purposes do we process personal data?

We process your personal data for the following purposes:

  • To provide and improve our services
  • For customer service and support
  • For processing payments
  • For marketing purposes (if you have given consent)
  • To comply with legal obligations

5. Legal basis for processing

We process your personal data on the basis of the following legal grounds:

  • Execution of an agreement
  • Consent of the data subject
  • Legal obligation
  • Legitimate interest

6. How long do we retain your data?

We do not retain your personal data for longer than is necessary for the purposes for which it was collected, or as required by law. Specific retention periods are:

  • Customer data: 1 year after termination of the agreement
  • Invoice data: 7 years in accordance with tax legislation
  • Marketing data: until you withdraw your consent

7. Sharing personal data with third parties

We only share your personal data with third parties if this is necessary for the execution of our services or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data.

8. Security of personal data

We take appropriate technical and organizational measures to protect your personal data against loss or any form of unlawful processing. This includes the use of encryption, firewalls, and secure storage facilities.

9. Your rights

You have the right to:

  • To gain access to your personal data
  • Request correction of incorrect data
  • Request deletion of your data (right to be forgotten)
  • Request restriction of processing
  • To object to processing
  • Request data portability
  • To file a complaint with the Dutch Data Protection Authority

10. Changes to our privacy policy

We reserve the right to change this privacy policy. Changes will be published on our website. It is advisable to consult this policy regularly to stay informed of any changes.

11. Contact

For questions or requests regarding your personal data, please contact us via:

Supporthomedic
Terminalweg 19A,
3821AJ in Amersfoort
Info@supporthomedical.nl